Article

How Does Homeownership Shape Public Service Coproduction? Evidence from a Public Complaint System in Beijing, China

Author

Zhang Youlang, Associate Professor, School of Public Administration and Policy, RUC

Li Wenzhao, Professor, School of Public Administration and Policy, RUC

Abstract

Homeownership has been widely regarded as a critical determinant of public participation in social science research. However, the role of homeownership in public service coproduction has been under-researched. This study advances a theory of public service coproduction that accounts for the effect of homeownership and its underlying mechanisms by theorizing that homeownership increases coproduction participation by directly motivating individuals to protect their financial investments and indirectly improving their knowledge about government. Original data from a random telephone survey of 2,167 residents conducted in August 2022 in Beijing, China were used to test the hypotheses, and a series of analytical tools (e.g., weighted models, matching, and sensitivity analysis) were used to validate the theorized effects and mechanisms. Results consistently show that homeowners are more likely to report public service complaints to the government than nonowners. These findings have important implications for future theoretical research and practical efforts to promote public service coproduction.

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